Thank you for shopping with Krishnaa Enterprise. We take great care to ensure the quality of every product we ship. If you are not fully satisfied with your purchase, please review our refund and return policy below.
1. Eligibility for Returns
- Returns are accepted only if the product is damaged, defective, or incorrect.
- Return requests must be raised within 3 days of delivery.
- To be eligible, the product must be unused, in its original packaging, and accompanied by proof of purchase.
2. How to Initiate a Return
- Contact us via email at sales@krishnaaenterprise.in or call us at +91 73590 48292 within 3 days of receiving your order.
- Provide your order number, product name, and a photo of the issue (if applicable).
- Once approved, our team will share return instructions and the nearest return address.
3. Non-Returnable Items
- Used or opened items
- Products damaged due to mishandling or improper storage
- Custom-made or bulk-ordered products
- Items returned without prior approval
4. Refund Process
- Once we receive and inspect the returned product, we will notify you of the refund status.
- Approved refunds will be processed within 7–10 business days to your original payment method.
- Shipping or COD charges (if any) are non-refundable.
5. Replacement Policy
If you receive a damaged or incorrect item, we will send a replacement at no extra cost after verifying the issue.
6. Cancellation Policy
- Orders can be cancelled only before they are shipped.
- Once dispatched, cancellation is not possible. However, you can request a return after delivery (if eligible).
7. Contact Us
If you have any questions about our Refund or Return Policy, please reach out to us:
Email: sales@krishnaaenterprise.in
Phone: +91 73590 48292